Network Status

Network Maintenance Completed

The network maintenance on our core routing infrastructure was successfully completed this morning (Wednesday, September 20th at 2:15 a.m.). If your modem is having any problem reconnecting, a simple power cycle to reboot your modem should solve the problem. Thank you for your patience during this upgrade as we continue to work hard to provide you the best possible service. If you have any questions, please contact by calling 800-496-3391 or via email at


Customer Service: (802) 496-8598 (Monday – Friday 8:00 AM – 5:00 PM)
Technical Support: 888-321-0815 (Available 24/7)


Toll-Free: 800-496-3391
Local: (802) 496-3391
Repair: (802) 496-3393


Customer Service: (802) 496-5800
Repair: (802) 496-3393